Not all water pickup is equal — a shop vac and a truck-mount extraction unit produce very different outcomes on the same flooded room.
We classify every loss as Category 1, 2, or 3 before extraction begins, then document readings throughout the job.
Truck-mount extraction is standard equipment on every Timber, OR call, not an upgrade.
Classification testing on every Timber, OR call protects both your property and our technicians.
Saving original hardwood is possible with the right extraction method applied quickly.
Every Water Extraction job in Timber, OR comes with moisture readings logged before, during, and after extraction.
Getting water out is only useful if it's done with the right classification and the right tools — here's our Timber process.
We deploy truck-mount pumps for anything beyond a small, contained spill.
Water is tested and classified as Category 1, 2, or 3 before extraction protocol is finalized.
Carpet and pad get separately assessed — pad usually can't be saved, but carpet often can with fast, thorough extraction.
This specialty method can save original hardwood that would otherwise require full tear-out.
We check subfloor moisture at multiple points, not just where the visible water pooled.
Verification reports give a data-backed answer to whether extraction actually solved the problem.
We ask enough questions to send the right-sized extraction unit on the first trip.
Equipment is pre-loaded based on dispatch notes, so there's no delay on arrival.
We test and classify the water, then provide a written quote before extraction begins.
We don't sign off until logged readings hit the target, not just until it looks dry.
"They saved our hardwood floor with an injection drying method instead of ripping it all out. Saved us thousands." — Owen R.
"The moisture readings they gave us before and after made the whole process feel legitimate, not just a guess." — Bianca V.
"Truck-mount extraction cleared our flooded basement way faster than the shop vac approach a different company tried first." — Malik J.
A basic pump-out skips classification testing and moisture documentation that Water Extraction includes.
Often, yes — injection drying pulls moisture from beneath the boards without removing the floor.
Category 1 is clean water, Category 2 is gray water with some contamination, and Category 3 is sewage or blackwater requiring full PPE.
Yes, every job includes a written report with before-and-after moisture readings.
As soon as possible — every hour standing water sits increases how deep it penetrates flooring and subfloor.
Yes, every extraction job closes with a documented report showing classification results and moisture readings.
Timber is within our core extraction service area, backed by regional equipment support.
One call starts classification testing and extraction dispatch.
Call +1-844-578-1604